by retail expert Doug Fleener

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Contact Laurie London to discuss how Doug can deliver an experience to your company or trade meeting. We guarantee that your members or employees will learn, laugh, and be motivated to improve their business and themselves.

Laurie London

Phone: 802-848-7345

Email: laurie@dougfleener.com

Speaking and Seminar Programs

Some Business Speakers Bore Audiences to Tears -
But Retail Expert Fleener Turns Every Event Into An Experience!

Doug's audience interactive speaking programs and seminars are designed to teach retailers, small and large, how to deliver the kinds of extraordinary shopping experiences that differentiate retailers from their competition.

Often wacky, but always informative, Doug gets audiences thinking differently about the way they approach their business. His insights into customer behavior and employee satisfaction go against the grain of traditional retail practices, much like his taste in shirts.

If you’re looking for a retailer expert who’s not afraid to stand out from the crowd, then you should hire Doug.

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Doug offers the following presentations, which can be delivered as keynotes or workshops, and customized to fit the needs of any audience. These topics are geared towards retailers, but apply to restaurant and service industries as well.

The Profitable Retailer Series

The Profitable Retailer
How to Outthink, Outperform, and Outprofit Your Competition

20/20 Retailing: Improve Store Performance Up to 20% in 20 Days Without Spending a Dime

Thumbtacks and Toothpaste: Increasing Your Impulse Purchase Sales

Kaching! Double Your Profits, Double Your Fun: Quit Struggling and Start Profiting: 10-Steps to Retail Success

Small Business Lessons From Bears, Boxes, & Beyond: What Any Small Business Can Learn From Top Retailers

Customer Experience Series

The Experience Difference: How Independent Retailers Can Profit Through Extraordinary Customer Experiences

Customer FIRST Retailing: A Simple and Incredibly Effective Way To Sell Your Customers

The Fourth Place: A Unique Approach To Retail, Customers, and Engaging In-Store Experiences

The Retail Leadership Series

Success is Personal: Leading Your Team to Success: A Program For Store Managers

Motivation Beyond Compensation: 25 Ways To Deliver Incredible Employee Experiences That Sells More Product

Create Retail Success: 7 Keys To Developing Your Retailer's Success (A program for sales reps who call on retail stores.)

Custom programs available on request.

Learn more at www.dougfleener.com

fleener fan club

from Participants

""That was the best one hour investment I have ever made in my business."

""Who would have known that a Saturday night seminar could have been so much fun? I'm ready to grow my business 20%! Thanks!!!!"

""Your enthusiasm and strong reiteration of the basic principles was soooo good. I have a whole new resolve to do our best and grow our sales and profits. Thank you!"

"On a scale of 1 -10, I would definitely rate you a 10. You're a little weird but I really liked that. You made it fun, interesting, and gave us great ideas."

"WOW. That says it all. After today's session I now completely see my business different and I am excited about the possibilities. Thank you!!!"

"I laughed. I cried. Now I am going to go create more sales and profits. Thanks."

from meetings planners and executives

"Your Retail Rally seminar for the merchants this morning was awesome. I cannot thank you enough. Your unique delivery style is a tremendously entertaining way to convey highly useful information. Many of today’s attendees came up to me personally and remarked at your professionalism and depth of knowledge. Thank you!"

“Doug’s presentation, delivered with verve and enthusiasm, challenged, informed and encouraged our members to raise their retail game, whilst maintaining a warm and humorous approach throughout.”

"Your presentation was energetic, informative and fun.....Doug, you were great to work with spending time meeting with our committee to get their input and developing a presentation that really focused on our specific industry. It was an excellent presentation, one that our members are still talking about."

"We have heard nothing but great things about your seminar. You did a super job, were very entertaining, and you matched your content perfectly to our message. One thing that I noticed is that you had many folks attend both seminars – that says a lot! ”